Shipping policy
Shipping Policy
Order Processing
Orders are usually processed within 2-5 business days after payment is confirmed. Processing times may be longer during holidays, promotions, or periods of high order volume.
Estimated Delivery Time
Estimated delivery time is typically 7-20 business days after shipment, depending on the destination country, carrier availability, customs clearance, and local delivery conditions.
Shipping Confirmation and Tracking
Once your order ships, we will provide tracking information when available. Please allow a few days for tracking updates to appear after the package is handed to the carrier.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Shipping Delays
Delivery estimates are not guaranteed. Delays may occur because of customs inspections, weather, peak-season carrier volume, incorrect address information, or other circumstances outside our control.
Incorrect or Incomplete Address
Please make sure your shipping address is accurate before placing an order. If a package cannot be delivered because of an incorrect or incomplete address, please contact us as soon as possible.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, contact us within 7 days of delivery or the latest tracking update so we can help review the issue.
Contact
For shipping questions, contact us at luqiang008@gmail.com.
Last updated: June 23, 2026.